This Privacy Policy describes how Cross Label at crosslabelshop.com (the "Site" or "we") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

We are committed to protecting your privacy and handling your data with transparency and care. By using our website, you agree to the collection and use of information as described in this policy.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

Order Information

Customer Support Information

The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details at the bottom of this page to request deletion.

We share your personal information with service providers to help us provide our services and fulfill our contracts with you. This includes:

• WooCommerce / WooPayments — powers our store and payment processing. See WooCommerce's Privacy Policy.
• Printful — our print-on-demand fulfillment partner. Your name and shipping address are shared to fulfill your order. See Printful's Privacy Policy.
• Google Analytics — helps us understand how customers use the Site. See Google's Privacy Policy. You can opt out here.
• Legal compliance — we may share your information to comply with applicable laws, respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.

You can opt out of targeted advertising from the following platforms:

You can also opt out of some services through the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.

We use your personal information to provide our services to you, which includes:

• Offering products for sale and processing your orders
• Processing payments securely
• Coordinating shipping and fulfillment through Printful
• Sending order confirmations and updates
• Keeping you informed about new products, services, and offers (where you have opted in)
• Screening orders for potential risk or fraud

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

• Your consent
• The performance of the contract between you and the Site
• Compliance with our legal obligations
• To protect your vital interests
• To perform a task carried out in the public interest
• For our legitimate interests, which do not override your fundamental rights and freedoms

When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to erase it. For more information on your right of erasure, please see the Your Rights section below.

GDPR (EEA Residents)

If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. Please contact us using the details below to exercise these rights.

CCPA (California Residents)

If you are a resident of California, you have the right to access the personal information we hold about you (the "Right to Know"), to port it to a new service, and to request that your personal information be corrected, updated, or erased. To designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

A cookie is a small file downloaded to your device when you visit our Site. We use functional, performance, advertising, and analytics cookies to improve your browsing experience and understand how our Site is used.

Essential Cookies

Analytics Cookies

Most browsers accept cookies automatically, but you can manage or block cookies through your browser settings. Note that blocking cookies may affect your experience on the Site. For more information visit allaboutcookies.org.

Because there is no consistent industry standard for responding to "Do Not Track" browser signals, we do not currently alter our data collection or usage practices when we detect such a signal.

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

For questions about this Privacy Policy, to exercise your data rights, or to make a complaint, please reach out to us:

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with your relevant local data protection authority.